The Hotel Tritone Charter of Values: a guide to bringing you the experience of a story like no other
Making our guests experience a story like no other is our mission. To achieve this, every member of the Hotel Tritone staff knows, and applies in their daily work, ten guiding principles that have become our guiding light for decision-making. Naturally, each person on our staff must be able to understand and adapt the ten…
Each guest has their own desires, and interviewing them provides deeper insight into those needs. Married couple Mr Schmid and Mrs Petzei share their satisfaction with the light, tasty cuisine, the restorative treatments, and the sunset buffets. This is their story. Can you tell us a bit about yourselves? I’m Christoph Schmid and I’m…
Chef Massimo, together with General Manager Walter Poli, has implemented the evolution in the kitchen, planned by the management to further raise the quality of the hotel’s restaurants. Here is his story. MASSIMO, INTRODUCE YOURSELF TO THOSE WHO DON’T KNOW YOU. I’m Massimo F. and I’m 47. I’m originally from Monselice. CAN YOU TELL US…
Tuscan couple Maria Patrizia Pardini and Luigi Franchi are regular guests at the Hotel Tritone and have a special distinction: they are the owners and managers of a bathing establishment. This means their experience of the stay is completely different from that of many other customers, because they operate in the tourism sector, and therefore…
Having joined the Hotel Tritone team not long ago, Federico told us how he got here and what his goals are. His aims show his temperament and are in perfect assonance with the far-sighted ideas of the Management. FEDERICO, INTRODUCE YOURSELF TO THOSE WHO DON’T KNOW YOU I am Federico C., I am 30 years…
With youthful enthusiasm and whimsical creativity, Luca joined Hotel Tritone a few months ago – and he already has a lot to tell. Passion shines through his every word, and his vision of the luxury experience is fascinating. Here’s what he told us. Luca, please introduce yourself for those who don’t know you. I…
Stefano is the maître of the Hotel Tritone; this is a key role for the hotel and for all the staff who attend to guests at mealtimes and beyond. Stefano, please introduce yourself for those who don’t know you. My name is Stefano F., I am 62 years old, and I live in Mira,…
Every interview we do with our guests is a journey. For us it is an introspective journey that leads us to know ourselves even more, thanks to an external and totally new vision. However, it is also an exciting itinerary in the lives of the guests who have chosen to come to us every year…
We enjoy chatting with our guests to put them at ease when they arrive and make them feel at home. The dialogue is continued throughout the stay so can know how our guests are doing and be available for every request: we strive to improve the Hotel Tritone experience. We capture some of our conversations…
Following the interview with our housekeeper Lisa, we continue our series on the stories and experiences of each member of staff at Hotel Tritone. It’s Anila’s turn: responsible for the wellness, care and spa area, Anila is certainly one of the pillars of the Hotel. This is not only because she manages a facility that…